Our hearts go out to every person in Australia and worldwide at this time of fear and uncertainty as we all try to move forward together, we will work hard to all do everything we can to help and support our fellow Australians during these times.

As we continue to monitor the impact of the Coronavirus (COVID-19) closely and following the advice of the World Health Organisation and Australia’s Chief Medical Officer, we’d like to reach out to all our Jewel Shop families and friends to update you.

These are definitely uncertain times and we all need to look after each other.
Here at The Jewel Shop we are fortunate to be a small Australian online business with the highest necessary hygiene and safety precautions to protect our customers, our staff and our nation. Our work offices and workshop have been sanitized and all our staff are wearing disposable gloves and N95 face masks while making, packing and posting your orders for you. You can be assured we are taking this very seriously.

We are an Australian family and business doing our best to help everyday Australian families have access to those special little gifts for all your special occasions.

Our online store is always open to you from the comfort of your home and orders are continuing to be dispatched, with our customer service team working hard to process and dispatch your orders as quickly and as safely as possible.

We have strict health and hygiene precautions to ensure all your lovely jewellery arrives quickly and safely for you to enjoy during these difficult times.
We will do everything in our power to continue to ensure your confidence and safety.

Please take care of yourselves and stay safe.
kindest regards
Kathleen and all the Jewel Shop team.