Customer Feedback and Testimonials

Hi Kath
Received my necklace today.
Thankyou for rushing it through, it looks beautiful and I am sure she will love it.
Once again, thanks
Regards Jo
Hi Kath,
My parcel has just arrived and its beautiful, thank you.
Cheers, Sharon
Hello Kath…..We received this beautiful Tree of Life today and could not be happier…….it is just lovely!
I know it will bring great joy to Jean my mother-in-law…thank you for processing this order so quickly for us.
warm regards
Cheryl

Pendant arrived yesterday.
Thanks again Kath for another beautiful piece of jewellery

Suzette
Received today, perfect timing, my anniversary tomorrow !!!
Love it Thank you

Nicole
Hello Kath
A quick note to let you know my order arrived on Friday.
I do appreciate the extra effort you made to get it to by Friday and we’re very pleased with our purchase, our little girl will treasure it.
Thanks again, I will be definitely recommending your company.
Robyn
Dear Kath,
Thank you so much for your outstanding professionalism in this matter.
I would have absolutely no hesitation in recommending you and your store to friends or family looking to buy jewellery in the styles you stock and you will be my first choice in the future.
I wish you and your business all the very best in the future.
Kindest regards Evelyn
Hi Kath
The necklace arrived today and it is beautiful. We are very happy with it.
Thank you do much
Best
Carolyn
Hi Kath,
just received my bracelet this morning. O M G it’s even better than I thought.
Sooo happy, worth every penny.
Will definitely buy from you again in the near future..
Thank you for everything, Ruth.
Hi Kath,
I received my bracelet yesterday
Thank you so much for quick delivery and I am so happy with bracelet, so beautiful and delicate,
I am sure my new granddaughter will cherish it as she gets older.
Thanks again and look forward to more shopping with you.
Julie
Hi Kath
How are you going?
I saw this bracelet on your Sept new arrivals.
I had to send you this pic of mine… I love it soooo much! xxx
Liz
Dear Kath
Sincerest thank you for the sleepers and Tree of Life charms.
They are so beautiful, and they are living happily in my ears, as I write…and will stay there until I go to God !!!
I will never take them out.
They look great and I absolutely love them.
Also thank you for the canvas carry bag, which is also delightful and useful.
My senior friends will be quite envious….especially when they see your logo.
I would have no hesitation in recommending The Jewel Shop to my family and friends.
Thank you again Kath, Blessings… Helen.
Thank you for the earrings they are beautiful :)
Nelli
Hi There,
I recently ordered 2 × 58mm golf bangles and just wanted to say how gorgeous they are.
My girls love them.
Thankyou
Debra
Hi Kath,
I just got the parcel, thank you so so very much, they are so beautiful ! and promise I will come back, you are a gem.
Thanks again
Take care
Esther
Hi would just like to say how thrilled I was with my recent purchase of circle of life personalised name pendant.
The quality was amazing, it looked beautiful with the names stamped and was presented beautifully.
It is a gift for my niece and l am sure she will treasure it.
Service and delivery was excellent.
Regards Jane
Hi Kath
I just wanted to say – my goodness…how beautiful are you???
I received my sleepers today and your gorgeous gifts.
WOW, thank you so much… I feel very special
Have a wonderful Valentines weekend
Kindest regards
Sabine
Thankyou Kath,
Received my gift very quickly after order, now I’ve discovered your site, I believe you’ll get more orders from me and I’ve shared your site with my friends.
Thank you so much for your prompt response and delivery.
I’ll definitely be shopping with you again.
regards Peta
Hi Kath,
I recently ordered jewellery from you for my wife’s 40th birthday.
I had tight time frames and gave you about a weeks’ notice to get the job done.
I just wanted to say a big thanks for making it all happen with that time and doing such a great job on the pendant necklace.
Many Thanks,
Jason
Thank you to The Jewel Shop for another perfect piece.
Pleasure to do business with you.
Thanks Again!
Emma
Hi
I rec’d the items & found a lovely surprise in the package, thank you very much for that it is very appreciated.
I will order from you again.
Many Thanks
Donna .)
Hi Kath
Thank you so much, my granddaughter absolutely loves her snowflake earrings.
They are even more gorgeous than the photo depicts
Thanks again
Helen
Hi,
I’ve received the item,
very happy with it thanks heaps..
Con
Good Morning Kath,
Thank you for your prompt service.
I have received the bracelet and it is just what i wanted.
I am giving it as a christening gift.
I will shop with you again in the future.
Have a great day.
Kind Regards Melissa
THANK YOU !!!!! :-)
I purchased the Rose Gold 9mm Pearl Euroball earrings…
They are MAGNIFICENT!!!!! I cannot thank you enough!
And communication with you was excellent.
I can’t wait to buy from you again,
and I am going to recommend you to everyone I know!
Thank You so much!
Dana
Hi Kath
received bracelet it is absolutely beautiful.
Thanks again for all your help.
Diana
Hi kath,
I just wanted to let you know that my mum loved her necklace very much.
Thank you for ensuring it was received on time for her birthday.
Angela
Hi,
I received my order last Friday – just 4 days after I placed it.
Of course I loved it.
I was delighted more importantly so was my daughter and so did everybody else so I am sure you will get future orders.
Thankyou so much for the excellent customer service and the quality of my coin bracelet.
Regards,
Jenni
I just received the order I placed only a week ago.
I am blown away by the swift service, the beautiful packaging touches and moreover, the exquisite product.
Thank you so much for such impeccable service.
Will return again. Highly recommended!
Dear Kath,
I just wanted to let you know that the parcel arrived safely today.
The bracelet is perfect – I’m really happy that I purchased it.
Thanks very much for your help and for arranging for it to be made and delivered as per my requested date.
Kind Regards,
Shani
Hi Kath
I just picked the bracelet up on Friday as when it was delivered no one was home due to an unexpected early birth.
The bracelet and the charm are absolutely beautiful.
Thank you so much.
Kind Regards
Annette
Thank you so much Kath for the wonderful dog tag with the mountain top and our names on the back.
You did such a great job Im sure my husband will love it.
Will definitely recommend you to friends.
Oh Kath!!
They do look amazing!
Thank you :)
Sarah
Hi Kath,
I received my granddaughters bracelet today and it is absolutely beautiful thank you so much.It was a pleasure to do business with you.
Cheers Ann
Hi Kath,
I received my order in time for my birthday and must say how very happy I am with my pendant and also the few added extras, I feel very spoilt.
Thanks Again, R’Echele
I was looking for solid white gold sleeper earrings, but couldn’t find a shop nearby that stocked them so turned to the internet.
I found them available at The Jewel Shop, with free postage & even a free gift because it was during their holiday break.
I ordered 2 pairs of different sizes, one of which was discontinued so Kath contacted me and we arranged to replace that pair with another size without any further cost.
I received my earrings last week & the free gift was a pair of solid white gold studs. I’m very happy with the earrings & the service provided.
Kate

Hi Kath,
I’ve had a crazy Xmas, my present was under the tree and wow I loved it and still love it.
My Mum was just so wrapped and absolutely loves her birthday present.
Thank you so so very much.
X Janine
Hi Kath
I picked up the bracelet this morning from the post office.
Just wanted to thank you so much for your help, it looks absolutely beautiful.
Ive had a quick peek and will wrap it back up.
I’m sure Nat will love it, plus the earrings were a lovely bonus.
I’ll come back to you next time I need anything and definitely recommend you to everyone.
Has been such a pleasure
Thanks
David
Thank you Kath.
Received the earrings today – beautifully packaged.
I wish I had discovered you weeks ago.
Would have saved me a
lot of phone calls and shopping centre visits.
Very impressed with the speed and ease.
I needed these by Friday and was
definitely running out of hope to find any.
Will recommend The Jewel Shop highly.
Thanks again
Margaret
Hi Kath,
I received the pendant today, thank you.
You did a lovely job.
I am sure my mum will love it.
Tracy
Hello Kath,
Just a note to say that I have received these bangles and they are absolutely beautiful.
I appreciate the expediency in which you dealt with my initial enquiry and the then subsequent manufacture and delivery of the items.
Five stars overall – I will definitely be back and recommending you to all and sundry!!
Many thanks
Lee
Kathy,
It arrived this morning, thank you very much.
Your help throughout the process has been fantastic!
I don’t buy these sorts of things all that often, but I’ll know where to go in 5 years for our 25th wedding anniversary.
Mark
Hi
I just wanted to thank you for my pendant, it’s beautiful – so much better than I expected!
And it was packaged so so well – I didn’t even realise it came gift wrapped.
It was lovely like opening a gift to myself.
It’s a long way ordering from uk to Australia, but I’ll be ordering again soon!
Thank you!
Jodie xxxx
Hi Kath,
My parcel just arrived!
My necklace is Just divine.
It is so beautiful so much
Nicer than I even imagined.
Thank you so much.
I’m already planing my next purchase!!
Thanks again.
Liz.
Hi Kath
I have just received the bangle. Its exactly what i wanted.
Thank you so much , Im very happy
Regards
Amelia
Hi,
I just wanted to write and say and I received my personalised circle love necklace this morning and I am so happy with it.
The quality and finish and how it arrived was well above my expectation and I will be sure to tell my friends of your website and beautifully made jewellery!
Thanks so much.
Alison
Just wanted to send you a message of huge thanks for the gorgeous jewellery I ordered
It is absolutely stunning, I am so happy with it.
The free gifts totally blew me away also, certainly wasn’t expecting that. much.
I am extremely impressed by the quality of the jewellery and just love, love, love the piece we ordered.
Cannot thank you enough for the fantastic service even before I ordered when I was deciding what to have stamped on it also.
So very helpful.
You sure went above and beyond with not only the jewellery but also the service.
Thank you so very much, I will be sure to share your page with my friends on Facebook with a very complimentary message.
I will be ordering again when I need this sort of thing, sadly I don’t have the finances to buy as much as I would like, but when I do I will definitely be back!
Kindest regards, and with much thanks, Sabine
Hello,
I’d just like to say thank you for the quick postage and excellent communication!
I absolutely love my daughters jewelry box and will be sure to shop with you again!
Thank you kindly,
Beth
Kath
And thank you, thank you, thank you, you’ve totally outdone yourself this time.
My silver baroque and amethyst bracelet and charm are to die for!!!!
And the moon shaped pearl charm… OMG!!!!
What else can I say!!! And of course, the most amazing of the lot, my heart pearl necklace….
I can’t believe you didn’t keep it for yourself!!!! And so far it’s not sliding sideways, so fingers crossed!!!
Take a bow Kath, you produce some amazing pieces.
Liz :)))
Hi Kath.
Just letting you know that I received my faith, hope and charity pendant. It’s beautiful.
Thank you very much for your quick response to my message. Didn’t know if the parcel had been delivered elsewhere and just making sure.
I’m sure I will be dealing with you more in the near future. Rose gold is so hard to find these days. Kind regards, Meegan
I am ecstatic about the Babylinks Charm Bracelet that I received today.
I wanted something different for my first grandchild’s Naming Day gift and this is just perfect.
Thank you.
Regards,
Pat
Hello
I just wanted to let you know that I received my order today and I am very happy with it.
Also I appreciate the lovely wrapping and the service was great!
My son’s first holy communion is this Sunday, so we’re happy that we’ve received it in time.
Thank you,
Charmaine
Hi Kath,
I just wanted to drop you a note and let you know how impressed I am.
I rang you yesterday and spoke to you regarding my granddaughters confirmation gift.
I was going to order the large tree of life necklace, but on your advice went for the smaller version.
Also, I needed this by the weekend.
Nothing was a bother for you Kath, you had it in stock and told me you were packing it as we spoke and would have it in the 10.30 am mail and it would arrive today in time for the weekend.
I had my doubts!
Today, around lunchtime my package arrived.
How beautifully packaged and presented – could not resist though, had to carefully open and take a peak.
So glad of your advice, the size is perfect and the tree of life is just stunning, I am thrilled!
I will definitely be ordering of you again and telling all my friends of your website.
Thank you again,
Regards, Gail
P.S. I hope your doggie is doing well
Thanks so much Kath.
Both pieces are just gorgeous.
Love the ‘My Family’ bracelet. :))
So unique!!
I love the little cards and ribbon you attach to the gift bag.
They are a really lovely touch.
Liz
I received the necklace today.
Thank u so much for rushing the order through for me.
I really appreciate it and it looks great!
Thanks again
Emma
Kath…. the bangle is gorgeous, and the perfect size for me.
And thanks for the charms as well…. very cute!
Liz :)
Hi Kath,
I just wanted to let you know that we received your delivery in plenty of time.
It was perfect, exactly what I ordered and my daughter loved her 21st birthday gift.
Thank you very much for producing such a lovely piece of jewellery on such short notice.
Thanks again,
Cheers
Nikki
Dear Kath
Received my pendent today love it you did a great job.
Many thanks
Rose
Hi, We received the Jewellery.
Was a pleasure purchasing with your company.
I’m sure mum will love her present.
Thanks heaps.

Chelsea
Thank you our package has arrived and I am very happy with this purchase
Cheers Wendy
Kath,
Sorry so slow getting to this message.
Wanted to let you know that I received the jewellery and I absolutely love it.
Thanks so much.
Will be recommending you to everyone.
Cheers,
Pauline.
Hi
Just wanted to say a big thank you for our purchase.
Not only did the items arrive in time for my daughter’s birthday but they had been wrapped so beautifully!
The items themselves are also gorgeous.
Thanks so much for great service, great delivery and great products!
Kind Regards
Diane

My necklace arrived…… and I love it.
Thank you so much for your wonderful service.
I’ll be more than happy to purchase with you again….but only after I’ve saved up some more!
Thanks again
Theresa
Good morning,
Thank you so much for the prompt delivery on on the below order.
It arrived at my door on the day of my daughters 18th birthday
and I was pleasantly surprised at how lovely the piece was not to mention how beautiful the wrapping and packaginging was.
My daughter was very happy with her gift.
Thank you for your great service
and I have already passed on your details to my family and friends.
Kind regards
Katrina
I just received my personalised ‘Macie’ necklace in the mail.
It’s truly the most beautiful and precious piece I’ve ever worn.
Thank you so so much!!!! Xoxoxoxo Nat
thank you so much!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
it was beautiful…
quick…
and now i want one for me….
but i have to wait…..
left your pamphlet in tea room,
cause all the staff here loved it
and i hope you get a lot of business from it…
Vicki
hi Kath,
thankyou the bracelet was lovely!
kind regards
Ursula
I have just received my item,
and am not only delighted with it,
but with the service you provide.
It arrived quickly,
and was so beautifully packaged and professionally presented.
It was immaculately wrapped,
and the tissue-paper detail inside was charming.
All these things make such a difference,
and I can say that I would buy from you as a matter of preference in future.
With appreciation,
Anna
Dear Kath
Just to let you know the earrings I ordered arrived today.
I had to let you know how thrilled I was – even though I knew it what the parcel was from my order,
it was just so nice that the packaging was so lovely and the earrings are exactly what was on your site – great!!!
Many thanks and have a nice day
Heather
Just wanted to say thank you for the earrings.
They are perfect, and such good quality.
Look forward to more shopping ; )
Esther
Hi Kath (& team),
I just wanted to send a thank you email!
I received my pendant today, and it’s beautiful – I absolutely love it!
So, thank you to all involved – great product, and great service! :)
Warm regards,
Caroline
Thanks Kath, I received it and its gorgeous!
Thanks again
Kate
Thanks kath just picked it up
looks beautiful
just perfect and hearts look good
thanks di
Hi Kath
I received my pendant today I love love love it, even more beautiful than I could have imagined!
Thank you for such a gorgeous piece of jewellery I will treasure forever.
Cheers Alison
Dear Kath & Russell,
I am pleased to leave feedback regarding the professionalism and service I received from The Jewel Shop.
Having done my research, then emailing my queries and receiving a prompt reply, I placed my order for 1 x Sterling Silver T-Bar Fob 25mm Shield Pendant.
I received my order promptly and to my delight beautifully presented!
On opening I not only found my purchase securely packaged for posting but gift wrapped with such attention for detail.
I was also most pleased to find a printed sales receipt enclosed – something one finds quite rare these days unless requested when purchasing online!
As this pendant is a gift from my family, the focal point of a personally created piece, I was delighted to find the item had been polished or buffed and ready to wear unlike items I had viewed in retail outlets.
My overall experience with The Jewel Shop will certainly have me return in the future and I will promote your business to family and friends.
Thank you and may your business continue to prosper!!
Sincerely,
Jodie
I have recently received my personalised pendant
and just had to say I am absolutely thrilled with it!!
Exactly what I asked for and very good quality too.
I will defiantly recommend your site to friends and will be using it again myself ….
Thankyou Jane
Received these bracelets today.
Absolutely beautiful!
Thank you!
Adeline
Just to let you know I received my order of an ‘eternity bracelet’ today.
The presentation/wrapping is so beautiful so I won’t be opening it to have a look.
It’s a Christmas present for a good friend.
Thank you so much for your prompt service and the beautiful presentation.
Regards, Dianne
Hi Cath
you guys are really the best 10 out of ten parcel has arrived before Xmas once again you have made me very happy, would like to leave some positive feed back on your web site,
Will always shop with the jewel shop.
Cheers and a very Merry Xmas and a safe and happy new year
Tony
Hi Kath,
Just to let you know the package arrived this morning and looks lovely. Beautifully gift wrapped and ready for the Christmas Tree.
Many thanks
PS Now have you bookmarked for the future
Merry Christmas and a Happy new Year
Helen
Hi there – just received – many thanks – they are beautiful
Rebecca
Hi there Kath and Russell I purchased 2 sets of the little bluebird bracelets and earring sets, we have received them.
I just wanted to let you know what we think,
We received friendly service on the phone when we called to order the items, and a courteous call when the payment went through, and let us know when the items will be posted, the postage time was great nice and fast thank you, your customer service is excellent, and we would be happy to shop at the jewel shop again.
The packing is just beautiful, and impressive I can see you have gone to a lot of effort, to present your items so lovely,
I have told friends of our experience shopping at the jewelshop.com.au
Thank you for a great online shopping experience.
Have a merry Christmas and a great New Year CHEERS!!!!!!
sincerly Susan
I received my order today – a Christmas gift for my sister-in-law.
It is beautiful – thank you!
I’m very happy with the easy, prompt service I have received.
Your website provides all of the info I needed before I purchased, and the wrapping & packaging is gorgeous (I love the gift bag).
I had to unwrap the box though because I couldn’t wait until Christmas day to see the finished product!! :)
thanks again!
Merry Christmas & God bless.
Hello
Sunday I ordered a pendant for my daughter for Christmas.
I was surprised it arrived so quickly today, Tuesday.
Not only the speedy delivery, but the beautiful presentation and wrapping. Thank you for a wonderful shopping experience and I will definitely be back.
Merry Christmas!
Nikki Turoczi
Hi,
I placed an order with you last week and am very pleased to say that it has arrived today – extremely quick!
I thought I would let you know that your product and the packaging/presentation of it is excellent.
I can’t wait for my daughter to open it for Christmas.
Thanks again.
Tania
I have ordered now twice from the Jewel Shop and both times the staff have been friendly, professional, helpful and the deliveries have been prompt and carefully packaged.
The necklaces themselves are unique and beautiful and the custom designs create a lovely personal touch.
The stamping is perfect, neat and classic.
And all this is made even more amazing by the great prices.

A big thank you to the Jewel Shop for making special events even more special!

Nicky, NSW
Dear Kath
Just received the pendant for Mum for Christmas and just want to say how thrilled I am!
The pendant is just gorgeous and I cant believe how quickly it arrived.
Your packaging and presentation is also beautiful.
Thank you so much, I will definitely recommend you to my friends and family and shop again!
Kind regards Meisha
I received my necklace yesterday and wanted to let you know I absolutely love it,
it’s perfect!!!
Thank you for the wonderful service :)
Denni
Hi Kath,
I have received my necklace today and it is absolutely beautiful.
Thank you for all your time in helping me decide and please know that I will wear this piece with a lot of love & beautiful memories.
Thank you again so very much.
Regards
Neralie
To Staff Jewelshop,
Thank you for your service the bracelet is beautiful.
Merry Christmas to all Marilyn
Thank you for such speeding processing of my order.
It is beautiful and I am sure my sister will love it.
Have put your magnet on my fridge so hopefully my family will get me one too.
Thank you for a beautiful product
Karen
Dear Kath
Just to advise that my parcel has arrived safe and sound – and perfect for my needs!
How refreshing to have such rapid and helpful service, thank you.
Ruth
Received parcel today thank you.
Haven’t opened to admire finished product as too nicely wrapped so will wait until Christmas day.
Will let you know then. Again, thank you.
Sharyn
Received with thanks, its beautiful.
Regards
Louise
Hello Kath!
My parcel was delivered a few minutes ago!
As usual I am very pleased with my earrings – thank you your easy ordering and prompt service.
Regards,
Lily
HI, I just wanted to provide feedback on the necklace I purchased.
It was beautiful!
Fantastic service, beautiful product, it was fast, you gave me so much confidence purchasing over the internet.
I still havent even heard back from the initial enquiry I sent out to other shops and I have your product already, exactly as I asked for it.
Even the packaging and wrapping was beautiful.
This was a shopping experiance, not just a purchase.
Thankyou!
Nivia
Hi Kath
Thank you so much for the pendant created for me in February and the remarkable speed of delivery.
It is quite lovely and a joy to wear.
I have had many compliments, particularly as it is ‘just a little different’ – definitely worth the effort of asking for something custom-made.
There have certainly been many recommendations to check your website.
My apologies for the time it has taken to thank you, but I am grateful for your help and expertise.
Regards Helen
Hi Kath
Many many thanks for the rings!
So beautiful and very happy with the end results!!
Regards
Michelle
Hi Kath,
I received the bangle today absolutely beautiful thank you so much.
…and just wanted to say the way you package your items is a real credit to yourself,
wonderful service once again thank you and I really appreciate how fast you got it to me.
Look forward to doing more business with you in the future
Thanks
Danielle
Hello
Just wanted to let you know how delighted I am with my purchase and the service I recieved.
The packaging and presentation was so exceptional.
Hope you do not mind but have been passing your site information and my recommendation on to anyone who cares to listen!
Regards Christine
Hi,
l just wanted to thankyou for such a beautiful neclace which l will forever treasure, it’s fantastic!

Hi Kath
Just received my bracelets.
Love them both… and thank you so much for the pendant.
Totally unexpected!!!
Hubby and the kids are gonna spin out when they see their names on your website… and me 2!!!
Liz
When looking for someone to buy jewellery from off the inernet I knew I needed to buy from a jewler that was a member of the JAA as there are many fraudsters on the internet.
I found the jewel shop who are not only a member of the JAA (jewellers association of Australia) but give perfect service.
They understood my need for fast delivery, as this was a birthday gift needed at the last minute.
The gift was delivered on time and beautifully packaged.
I have now bookmarked thier site and thier online store has become my jewellery shop on my home computer.
Thankyou The Jewel Shop for your great service, perfect gift and constant communication.

Ede
I received the bangle today.
Thank u so much for the wonderful service/ speedy work.
Its exactly what I was looking for.
Just beautiful.
Thank you, it is beautiful
Rachel
Hi,
I would just like to thank you for your wonderful service and for the beautiful bracelet I ordered.
The bracelet was sent very quickly, was beautifully packaged and was exactly what I was after.
Your prices were by far better than ones I had found at the shops also.
Would definitely buy through you again.
Thank you! Erin
Hi Kath,
I just wanted to let you know that my order arrived yesterday and I can’t begin to tell you how happy I am with it.
It is absolutely beautiful…so much prettier than in the web pictures…they certainly don’t do it justice!
I’m sure my daughter and granddaughter will be thrilled when they see it.
Thank you so much for your speedy delivery and your wonderful website!!
Kind regards Sheryl
Hi Kath,
Thank you for all your help with purchase of pearl euroballs for gift.
Packaging was beautiful and very prompt sending thank you ! Earings looked beautiful. Very happy!! Thanks again.
Kind regards,
Megan

Hi Kath, I absolutely love the bracelet!!!
And thanks for the mouse pad.
What a great idea!
Liz :)
Thank you so much.
My earrings just arrived and they are just what I wanted.
What a surprise to get your lovely free gift.
Delightful and I will certainly wear these.
Rest assured that we will shop with you again and recommend you to friends and family.
Kind wishes,
Liz
I cant thank you enough! I am so happy with my necklace,I love it! super fast !
Got the pendants today.
Thank you so much!
They are lovely!
Florina
Hi,
I would just like to let you know i received the necklace today and it is perfect.
Thanks so much
Hayley
Thanks for the delivery of my octagonal earrings!
I have never before had such speedy service . . . amazing that it took just 3 days from my initial order to the earrings being delivered to me.
Lily
Hi,
my piece that I ordered arrived today.
Absolutely thrilled with the result.
Thank you again.
Athena
Just a line to thank you for my pendant,
I have already had comments of how nice it is and i’ve only worn it the once.
My sister in law will no doubt make a purchase from you in the near future and hopefully some of my other family members as well.
We all live in a small town and are limited to a certain degree when it comes to fascinating and different jewellery pieces, let alone something so nice and personal as your work.
So thankyou once again for your wonderful service and product, I love it!
All the best,
Hayley
Hi Kath
Thank you so much.
The heart looks beautiful, that new font really comes up great.
Bracelet is gorgeous 2, I just love love love amethysts and the heart looks great on it 2.
Liz

Hi Kath,
Just wanted to let you know that i love my pendant and want to thank you for your great customer service, really appreciate all your help !!!
Regards Kristie
Hi Kath,
I thought I’d give you some great feedback……
The bangle I purchased from you was for a baptism gift and it was so well received by the mother.
There were also several other mum’s at the occasion who were admiring the bangle, taking note of The Jewel Shop as the supplier.
I was so happy they loved it !
Kind regards,
Julia
Hi Kath,
I am excited to say that I received the parcel with the bangle enclosed, today. Thank you so much for your prompt turnaround.
I will be sure to refer your business on to friends and family, it’s been great dealing with you.
I’m sure the bangle will be loved, as the christening gift!
Your assistance has been very much appreciated
Julia
Kath
Thanks very much for the reply.
The order has arrived this afternoon and I love it.
Thanks very much for the great service, will definitely be purchasing through you guys again.
Cheers
Liz
Just wanted to message you and thank you for your prompt service in getting my daughters 18th present to me.
I have opened it carefully and am thrilled to bits with it.
It is everything that I envisaged from yr web page.
Again thank you for your fantastic service.
I have been searching for some time to find the perfect pendant to my kids names (Brooke & Alex) on it.
I have just received it(Mother/baby child).
I am so very pleased and proud of it, it’s absolutely beautiful.
The online transaction was easy and your communication was fantastic.
I also want to say thank you for putting it on display on your gallery.
Your jewellery is stunning.
all arrived safe and sound and my daughter loves it!!!! thank you for all your help
cheers
Kylie
Hi Kath
Just to let you know the bracelet has arrived and I’m thrilled with it – so cute. I’m sure the little girl will treasure it forever.
Kind regards
Jenny
Dear dear Staff at The Jewel Shop, your precious package arrived safe & well Friday morning (amazing service thankyou). As has been tradition in our house over the years presents NEVER seem to make the actual gift day they should (always given early as we can’t wait) so I am glad to report that I could’nt disappoint again & gave our beautiful Kristen her treasured gift that you created PLUS the special extra gift & she was so thrilled (as I was). The necklace was stunning enough but your extra special gift is truly amazing & I cannot thank you enough for your kindness. Kristen has posted pics of both on her Facebook page this evening & already there are volumes of comments. I have been passing on your details as both gifts are stunning. Really, saying thankyou just doesn’t seem enough But THANKYOU anyway, we are very grateful, sincerely, Cheryl :-) (thankyou)
I would just like to thank you for your prompt efficient service this week.
I ordered an anklet and money box sunday night and received them on friday,
Hi Kath,
Thank-you, thank-you, thank-you!! My pendant arrived Thursday, I am VERY happy with it.
I appreciated your quick reply to e-mails, how fast the transaction was processed & the quality of the product.
I will definately pass your e-mail/website details onto friends wanting personalised jewellery.
It is good to see good customer service is still around.
Have a good weekend.
Kind regards,
Shona
(ordered mother/child pendant with “Riley” handstamped)
Hi,
Thank you I just love the jewelery.
Anita
Just a note to thank you for my order received yesterday, I love the pendant which is a special gift for an overseas friend.
Thank you so much
Judy
Hello
I just wanted to let you know that I received the necklace for my cousin and it is absolutely stunning.
Thank you very much.
I went on the website to show my daughters and we noticed you have other charms too.
My eldest daughter just got her red P’s licence and there is a cute licence and key charm.
I will be getting this for her shortly too, as a congrats for being successful in obtaining her licence.
Again, thank you
I have just received my purchase, beautifully wrapped and presented, great qualtiy and wonderful service
I will be recommending your company Deborah
Hi,
Thank you for the prompt service and delivery of the charm.
We will use you in future.
Roy

I have received the pendant and am so very happy with it.
Thank you for your help and prompt service as well as the delightful ‘gift’. Kath,
I will most certainly will be recommending The Jewel Shop to my friends.
Regards, and thanks again. Gloria

Hi Kath
the bracelet arrived today and I have to say, as a lecturer in Graphic Design Production, your presentation is exceptionally good!
I will definitely visit your site again when shopping for birthday gifts in the future.
thank you for your excellent service! ;–)
kind regards
Deb
HI,
Recieved the necklace last week,
Very happy with it and very fast delivery.
Simone.
I just want to thank you for the bluebird jewellery I purchased for my daughters.
I’ve never seen such an amazing range.
I will most certainly be purchasing from you again & it was all packaged so beautifully aswell.
Thank you so much, Mel
Kath,
just wanted to say a big thank your for the necklace and pendent… i absolutely love it…
Will definately be letting my friends know about you.
Merry xmas
Dear Kath,
Just gave Karen the pendant that you sent me today with Karen Adam Dion Brooke on it she absolutlly loves it and can’t wait to put it on. Thanks and Merry Christmas

Dear Kath,
Well, it was a great success!
Thank you so much again for your service above and beyond.
My partner loved the daffodil & I think is wearing it even now!
Cheers and hope you have an extremely successful 2012.
Hi,
I received my purchase today and wish to compliment you on your superior & flawless service!
Everything about my transaction has been beyond excellent, from purchase, to shipment to exquisite gift packaging…and the item is lovely.
Congratulations: You are a model for all on-line retailers to copy!
Regards
Vicki
Thank you all at The Jewel Shop for my recent order of a pair of Bluebird of Happiness earrings.
The parcel was beautifully packaged, and wrapped, and the presentation of this item as a gift for my sister was just lovely.
My order was dispatched quickly and I am very pleased indeed.
I wish you all a very Merry Christmas and an exciting 2012.
Sincerely,
Chris
I just wanted to say a big thankyou for my necklace,
the way it was packaged and presented was beautiful ,
i will be sure to spread the word at mothers group and being local i am sure the girls will love it,
Cheers,
Nicole
My 4 pair of Bluebird of Happiness earrings have arrived……so quicky….beautifully gift wrapped!
Many many thanks for your superb service.
Everything perfect…..
Many many thanks
robbie
Hi,
Just wanted to let you know I have received my order and I love it!
Thank you so much for the speedy delivery and for the pen too
Have a great weekend.
Kind Regards,
Jana
Hi Kath,
I have received the ring & I am very happy with it & the lovely presentation.
Kind regards,
Jenny.
Hi,
Just a quick email to thank you for your excellent customer service.
Thank you
Regards Linda
Hi just received my order today and was so excited… ordered the Blue Bird set’s and was really impressed with the quality, pricing, service and most of all your the lovely presentation of your products and lovely stress free online experience … thankyou so much.
My little God Daughter is going to treasure these for years to come :)
Joanne
I buy a fair few things online these and I just wanted to say that I think your website, products, customer service, prompt delivery, communication EVERYTHING was flawless.
You have thought of every little extra thing to give the customer special service.
I just wanted to say you have perfected this service.
I would be happy to write something on your website for your customers to see.
Thanks again
Thank you – fabulous jewellery box !!
My daughter loves it and carries it around like a handbag
Thanking you for your customer service and product. Very happy !
Regards
Jodi
Thank you so very much. Your service and friendliness is impecable. Lanii
I’ve been meaning to commend you on your brilliant website, excellent service, beautiful packaging.
What a stress-less shopping opportunity for us here in Tasmania!
Thank you so much.
The gift is for my niece’s 21st.
Just when I was beginning to get anxious that I would not be able to obtain this particular piece of jewellery – I came across your website.
Best wishes and thank you again,
Susan.
Hi
I received the bracelet i ordered today, thank you.
I am blown away with how quickly it came and how well presented it was in the box & bag.
Many thanks and i will be sure to tell my friends about your site.
Angela
Hi
Love the necklace, it’s exactly what I wanted!!
Regards, Carole
Hi Kath
Just letting you know the bracelet and earrings have just arrived.
I love them!
And they match my dress perfectly!!
Thanks so much,
Sherri
The necklace arrived yesterday and she loved it.
Thank you so much for your excellent service.
Kind Regards,
Daniel
The baby brooch I purchased was exactly what I wanted and the service was excellent.
Will buy from you again.
Regards, Carole
Hi
I just wanted to say a “BIG” thank you for your professional and quick service.
The baby ID brooches arrived so promptly, beautifully packaged and in perfect condition.
Your service is A1.
Thanks again
Alison
Hello,
I just wanted to send a quick email telling you how totally happy I am with my order.
I was most surprised at the beautiful gift packing and the way the whole package arrived safely.
Thanks so much for the beautiful charms, they are just beautiful. One is a present for my sister
so now I don’t even have to wrap it for her. Thankyou.
I will definitely be shopping with you again.
Thankyou for your wonderful & friendly service.
It’s been a pleasure.
Kindest Regards,
Susan :)
Just wanting you let you know I recieved my charm very swiftly and was very happy with it.
The complimentary pen was a nice touch.
Thankyou very much.
Karen
Hi Kath
Just wanted to personally Thank You,for all your friendly and professional advise in helping me with my Dad’s Crucifix and chain,everyone one was really pleased with both items.The items arrived the next day less than 24hours from when i ordered them.
Keep up your great work and thank you very,very much.
Sam

Good morning,
I received the earrings yesterday – they are the perfect match for my harmony ball necklace. Thanks. Thank you for the excellent communication and service and I will definitely be shopping with you again. I love the Pastiche range. I will also recommend you to my family and friends.
Once