Due to the nature of our products we reserve the right to insist that any order maybe deemed compulsory to have an id signature required delivery.

Choose carefully when selecting the box “Authority to Leave”.
By doing so you hereby authorise when confirming for your parcel to be delivered to and left at your nominated shipping address without requiring a signature for the delivery that The Jewel Shop will not replace or refund items which you do not receive if delivered without a signature.

We take credit card fraud very seriously.

All orders are checked before being processed!
Don’t assume your order will slip through unnoticed!
We reserve the right to cancel any transactions that we feel are high risk.
If your transaction is flagged in our system as suspected fraud or high risk, we will check your order and may need to phone you on the given number to ensure that the purchase has been made by the actual credit card holder.
If we find anyone trying to place an order using another person’s credit card details, The Jewel Shop will report all transaction information to the Australian Federal Police and banking authorities.
We use 3D secure for your secure payments on every transaction.
In summary, 3D secure authentication can help protect both merchants and customers from online payment fraud and prevent a customers’ credit and debit card being used if lost or stolen.
This security protocol is designed to provide an additional layer of security for online credit card and debit card transactions by providing improved security for Internet payments and keeping card holders details from being stolen.

When making a payment online the bank card issuer redirects the transaction to a 3D Secure page for secure verification and this helps card issuers and card holders with online shopping authentication by confirming the identity of their cardholder.

Customers must provide The Jewel Shop with complete and accurate details when making purchases.
If you are the cardholder you must provide your billing address to avoid failing the fraud check and add the shipping address into the order for the actual shipping address required.
The Jewel Shop is not liable if we are given an incorrect delivery address at the time of purchase or returned goods.
Any additional expenses in correcting the order are the responsibility of the customer.

We gladly accept bank deposit payments; you can select this option at checkout and will receive a confirmation email with our bank account details.

Afterpay
BUY NOW, PAY LATER WITH AFTERPAY
Buy what you want today and pay it off over four fortnightly payments.

TO MAKE A PURCHASE USING AFTERPAY, ALL YOU NEED IS:
An Australian credit card or debit card
To be over 18 years of age
An Australian residential address

HOW DO I USE AFTERPAY?
Add items to your shopping bag and checkout as normal
Select Afterpay as you payment method – you will be redirected to the Afterpay website
Register or login to your Afterpay account
Enter or verify your payment details then confirm your order
Please note: The funds for the first payment must be available on your nominated card at the time of checkout.

For more information about Afterpay terms and conditions, visit the Afterpay website.

WHAT CARDS DOES AFTERPAY ACCEPT?
Afterpay currently accepts Mastercard and Visa credit and debit cards issued in Australia.

WHEN WILL MY FIRST PAYMENT BE CHARGED?
All new Afterpay customers are required to make their first payment at the time of purchase.
You will no longer be considered a ‘new’ customer once you have fully paid off your first order and 6 weeks have passed since you placed that order.
For online orders under $500 placed thereafter, your first payment will only be deducted 2 weeks after your purchase and your last payment deducted 8 weeks after purchase. For all orders over $500, your first payment will always be deducted at the time of purchase.

WHEN WILL I GET MY ORDER?
Your Afterpay order delivery times will be the same as our standard or Express timeframes.

WHO DO I CONTACT IF I HAVE QUESTIONS ABOUT AFTERPAY?
For any queries about Afterpay, including payments, declined orders, or your Afterpay account, email info@afterpay.com.au.
For more information about Afterpay, visit the FAQs on their website.

IS THERE A MINIMUM ORDER VALUE FOR AFTERPAY?
Afterpay can be used for orders over $20.

PAY PAL

PayPal Makes Payments Easy
Choose to pay using your credit or debit card.
Make secure purchases without revealing your credit card number or financial information.
It’s Fast
Payments are made immediately, quicker than sending bank transfers or money orders.
It’s Private
PayPal does not reveal your financial information to sellers.
It’s Trusted
Industry-leading fraud prevention keeps you safe and secure.
Buy with confidence.
When you use PayPal to purchase items PayPal enables you to pay without sharing your financial information with sellers

Nab Transact Secure Credit Card Payments

• Payment Card Industry Data Security Standard (PCI DSS) compliant –
cardholder data is stored in a secure PCI DSS compliant environment
to protect you.
• Security – as a NAB service you can be assured we take the security
of our systems seriously with 128 bit SSL encryption