SHIPPING and DELIVERY
 
Keeping you informed
We will keep each customer informed with updated progress reports concerning all details regarding all orders, processing and shipping.
On completion of your order and payment confirmation by us your purchase/s will be posted to you within 2 working days. For urgent orders Please CONTACT US we are happy to post within 24hours of payment received when we can.
We will post on business week days Monday – Friday from 9am – 5pm and on the next business day following payments received after 3pm each day, weekends and on all Victorian public holidays.
If goods ordered are temporarily unavailable our friendly staff will telephone or email you.
Our sales representative will offer to either:
1. Supply of similar alternative goods for immediate dispatch
2. Place unavailable goods on "Back Order" with an approximate date for dispatch given to you
3. Cancel your order and fully refund all monies paid.
We will send all orders by Australia Post Express eParcel.
One flat postage charge $7.95 for unlimited purchase of multiple items to all locations within Australia.
Using Australia Post eParcel
EXPRESS POST ePARCEL
Express Post eParcel combines the benefits of Post eParcel – such as computerised lodgment, scanning at various points during processing and signature on delivery – with guaranteed next-business-day delivery within the Express Post network.
BENEFITS OF USING EXPRESS ePARCEL DELIVERY
An almost paperless despatch process.
Electronic consignment using Australia Post eParcel software.
Tracking and proof of delivery are available on-line at www.eparcel.com.au
Transit cover is available up to $5,000 per article.
SECURITY AND RELIABILITY
Each consignment carries a barcode, which is scanned during the delivery process.
Viewed at: www.eparcel.com.au
Signature and proff of delivery is recorded on delivery
Ability to check the status of the delivery by customers both sender and receiver, via the Internet at www.eparcel.com.au
Parcels are processed through Australia Post’s Express distribution network;
Parcels are scanned and transferred to the delivery person for final delivery;
Upon delivery, a signature is obtained and the parcel scanned;
If no one is at the delivery address to sign and receive the parcel, a delivery notification card will be left advising that the parcel can be collected from the nearest post office. Please Contact Us if you are concerned or require us to follow up on your delivery for you.
International Buyers
We are based in Victoria, Australia
International Customers are welcome.
We ship to Europe, United States, Japan, Canada, Hong Kong & New Zealand
For International Customers: Please pay with pay pal ONLY
Postage Costs: $18.95AUD Postage and Handling
We will post items Registered International Airmail
-Registered Post International Parcels offers an added security service for merchandise items
-Proof of posting
-Signature on delivery.
-Available for items weighing up to 2kg with a value less than $500.
-Reliable delivery within 3 to 10 business days between metropolitan areas of major cities.
-Provides security handling for most destinations
-Reliable delivery to 159 countries within 3 to 10 business days
-Access to the world's largest delivery networks
-Offers signed delivery at most destinations
-Delivery to PO boxes, metro, rural and remote areas
We will post all orders within 24 hours once payment has been received
All prices shown are in AUS $
For orders over $100AUD we prefer Express Courier International.
$55.00 AUD
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