Customer Feedback and Testimonials
  
Feedback & Communication
Please feel free to contact us at any time for any questions, concerns or queries regarding our products, our website or any ordering and shipment details you require.
We value all communications with every individual customer and look forward to providing complete customer satisfaction using your valuable feedback, opinions and suggestions.
We encourage all our customers to leave feedback after each transaction and will review our administrative and customer service procedures constantly with the information you provide us.
Your Customer Feedback comments can be veiwed below and will be updated regularly. If you do not want your feedback comments published on this site please notify us.
Please feel free to contact us using the contact us link or phone 0438440246 during business hours Monday – Friday between 9am – 5pm.
Our workshop is busy making beautiful jewels for our customers.
We love to hear your special stories and we love to hear where and why our jewellery is so special to you for all those wonderful occassions.
We really enjoy making jewellery knowing you will be proudly giving it as a loving gift or adore wearing it as a special treat for yourself. Creating fairytale jewels for weddings is our specialty.
Please visit and browse our Bridal Gallery to see our gorgeous brides.
Please feel free to contact us using the contact us link or phone 0438440246 (during business hours).
Customer Feedback Comments
Dear Jewel Shop,
I have received my order and I love it.
Thanks for the fast shipping, it's really great shopping at your store.
Will surely stop by next time if I am looking for some gift.
Thanks again.
Angie
Hi Kath,
Thank you for such prompt professional service and also for the little gift, the bracelet is beautiful, very happy
Regards
Annette
I made a purchase in my sons name of a beautiful Bluebird bracelet on Monday 12/04/10 and received it on Thursday 15/04/10
and I would just like to thank you so much for the quick attention you gave me and I am sure you give to all of your customers.
The delivery time was amazingly fast,
the bracelet is of beautiful quality and the presentation was absolutely gorgeous.
You can be sure I will be making further purchases and will be recommending you to others.
Thank you again. Denise
Hi,
The flamingo charm arrived and it is just lovely.
My husband bought it and it looked nice on the screen.
When it arrived, so beautifully wrapped, and I opened it he was shrieking "It's gorgeous!" before I could get the box properly open!
It really is gorgeous and so are you.
Your attention to detail, all the little touches you have included to make me feel special are much appreciated.
Thanks again for a wonderful experience.
It has been my pleasure to deal with you.
Best regards,
Cathy
kath hi
i bought bracelet from you guys a few weeks ago.
i have been meaning to email you and say thank you so much
u were very helpful when i rang and postage was quick too.
thanks very much rachel
oh and the bracelet is gorgeous
Hello Kath,
I am so happy with my purchase, items as described, super fast post and excellent communication. Thank you also for the bonus gift.
I have saved you as one of my sellers, will be buying again.
Regards Mia
Hi,
Have received silver bluebird bracelet for my granddaughter.
Thankyou it’s just beautiful and love the packaging. They are hard to find these days. I remember them when I was young and my daughter also had one.
Many thanks
Vicki
Just a quick note to let you know I recieved the necklace and it is lovely,
what a beautiful gift wrap and the gift was delightful,
It is great to deal with you and your attention to detail was wonderful,
THANKYOU for fantastic service,
I have put you in my favorites,
I will definately be back for more
Dear Kath
I have been remiss in not getting back to you sooner to say a big THANK YOU for the beautiful rose gold bracelet you made for our new little baby girl for Christmas.
We received it on the Wednesday before Christmas and we able to get it engraved ready for Christmas morning.
The bracelet is really beautiful and we have had so many comments on it - even from my brother (38 yrs) who I didn't think noticed such things!!
THANK YOU for your very quick and extremely professional and personal attention to our order.
Kind regards
Anna
Ps we loved the packaging/gift wrapping too!
Hi Kath,
Just wanted to let u know that our little girls beautiful parcel arrived today.
We are keeping it as a surprise for Xmas so I haven't opened it but just wanted to thank u very much for your prompt service.
Best regards and Merry Xmas,
Sandra
HI guys
Just wanted to let you know how beautiful everything was when I received the post.
The little bracelet will be gorgeous for my little baby girl on Christmas day and my neice will love her dragon pendant necklace. Soo pretty for a young teenager.
The heart shaped jewellery box with ballerina on top is the perfect size for a little baby also for christmas.
Will definitely be contaccting you in the near future for further pieces.
Have a Merry Christmas.
Kind regards
Amelia
Hello Kath,
We recieved baby bracelet today "WOW INCREADABLE TIME".
Just had to say thanks again & let you know how happy we are with your jewellery & service..
Beautiful, stunning, quality bracelet..
Just what every little princess needs!!!
Thank You, we will be back again!!
Cheers, Brooke
Hello
Thank you for such a speedy response - i received the package today and i love it; the way it is wrapped makes it seem even more precious.
Thanks again!
Belle
Kath,
Thank you the items were received today - they are superb
thankyou so much for all your wonderful efforts
greatly appreciated
Gary
Dear Kath and Staff,
Received my rose gold sleepers. They are perfect.
Thank you for your helpful and prompt service
Regards,
Hilary
Hi Kath,
Just to let you know the order arrived and it's all wonderful, thanks!
The bangle fits my daughter perfectly! And thanks for the little jewellery case too.
No doubt we'll be back for more in the future.
With thanks,
Robyn
Parcel arrived first thing this morning.
Thank you for the quick and wonderful service.
Totally impressed.
Well Done
Julie.
Thank you for the awesome fast service and the lovely little ring holder purse.
Dear Kath
I have just received my parcel from you!!!!
YAY – I was getting worried because we don’t normally receive parcels this late in the day, but here it is.
All beautifully gift wrapped.
I’m not opening it, it’s too nice.
And with a gorgeous little gift box, which is divine!!!
My niece is being christened on Sunday and I will be her Godmother – I received the same gift when I was christened, so it is very sentimental to me.
Thankyou again.
To Everyone at the Jewel Shop,
I just wanted to send an email to say thankyou for your great service and speedy delivery.
I can't remember the name of the lady I spoke to on the telephone before placing my order but she was most helpful and a pleasure to deal with.
The Tinkerbell charm and Necklace I ordered were just perfect and beautifully presented and wrapped.
If I require any jewellery in the future I will definitely be ordering from you site and I will certainly be recommending you to others.
Thankyou once again,
Michelle
Hi Kath,
Just though I would send you a quick email to say THANK YOU SO MUCH!!!! I recieved the parcel yesterday, perfectly timed for mothers day. You efforts are very much appreciated.
Thanks,
Leah
Hi Kath,
I received the order today – how’s that for service!
Everything is fantastic and I’m wrapt with it all.
Mum is over the moon with the necklace and cross for my niece; she thinks it is beautiful.
Thanks again and will most likely be in contact with you in the future (have signed up to your newsletter).
Cheers
Jenny
Thank you so much for the SUPER quick postage on my flower girls braclets. I love them they are great.
Thanks again, i will shop again soon
Cheers Mel
Goods received today.
Beautiful thanks!
Lovely packaging too!
My girls will be delighted.
I look forward to buying something again in the future.
Best regards,
Kathryn
Hi Kath,
I just realised that I didnt write to let you know that I had received the bracelets.
Sorry, things have just been so busy since my children have gone back to school.
Anyway, I did receive them and I wanted to let you know how pleased I was with them.
My girls couldnt be happier.
So I just wanted to say, once again, many thanks for all of your work in getting them together for us.
Warm regards,
Jenni
Hi Kath
Many thanks items have arrived
See you next order once again thanks
Carole
Hi Kath,
Thank you I have received the ring today I am very impressed with the presentation.
Cheers Julie
Hi Kath
Just letting you know I’ve received the bracelet today.
It’s absolutely beautiful.
Just what we were after for our new baby girl and something she’ll be able to treasure for years to come.
Thank you so much again for all your help.
Michelle
Hi Kath
Thanks so much for the beautiful anklet and the great packaging…..hope that I can stick it all back as it was. I am sure that my daughter will love it.
Thanks also for the lovely purse….a most thoughtful touch!
Wishing you all the best into Xmas and the New Year.
Judy
Dear Kath
Thank you so much for the beautiful packages
I received today for my daughter, she was fascinated by the silk jewellry box and the presentation was delightful.
I have recommended your shop to my mother and sister and hope to shop with you again myself.
Much appreciated and the ear rings are so cute, perfect!!
Miranda
Hi Kath,
Thank you so much for sending my order so quickly (and for the free gift). I have just received it.
I wanted to take a few items of jewellery away with me this weekend and have found it extremely hard to find a small jewellery container for the purpose. Most of the travel jewellery storage seems to be designed for people who want to carry a jewellery shop around with them!
Thanks once again and I'll certainly shop with you again.
Cheers,
Suzanne
Hi Kath,
I have recieved the girls silver bangles, they are just gorgeous!
Thankyou for the fast delivery.
Many Thanks Jodi
Hi Kath,
Hopefully you remember the lovely charm bracelet you made up last month for my daughter Elise.
It's sterling silver with an open heart and I got you to add the charms - starfish, sweet 16, "E",etc;
Well she has just celebrated her birthday and I just thought I'd let you know how delighted she was when she opened the box!
Thanks again...........................Maree
Hi Kath,
Have received the heart bracelets......absolutely gorgeous and just what we had in mind.
Thank you for your help and a great outcome.
We will certainly keep you in mind for future gifts.
Stella & Jillian
Thank you!
My order was exactly what I had hoped it would be.
It is beautiful, this is the first time I have ordered anything of value over the internet,
I am absolutely thrilled.
Thank you again
Kath,
Hi!
I just received your package.
The bracelet and necklace are gorgeous!!
Bella looks like a little princess all dressed up in her "bling".
Although I have to say - I am going to have to hop back on the site and order the matching earrings - lol!!
Also, I just wanted to take the time to thank you for all of your help and kindness.
It is very rare and refreshing to find a company willing to go that bit further for their customers.
The packaging and presentation of your goods was awsome - it was obvious the amount of time you put in to producing and distributing your products!
I will be sure to check out your products from time to time and rave to all my friends about your web site :)
Thanks again...
Gillian
Hi Kath.
Just wanted to let you know that i received the parcel today.
The 'spinner' charm is absolutely gorgeous - i love it and know my friend will, even though she is not a jewellery person.
I'm sure this will convert her to one.
Anyway, thanx again for all you help and also the special gift as well.
I am a silver person, so i'll be in touch when it is my birthday ! .... or sooner.
Thanx. Cheryl
Hi Kath
Thank you for the bracelet it arrived today and is gorgeous.
I have shown the ladies at work at the hospital and they are going to go in and look at your site tomorrow.
Once again thank you very much.
Jill
Hi Kath,
Just letting you know that my daughter loved the bluebird earrings. She was very surprised and so pleased that I was able to get them for her. They are very beautiful. She also liked the dragonfly box.
Thankyou
Doreen
Kath, I received the package this afternoon. The earrings are gorgeous. Thankyou so much for the prompt service and the great communication. I'll definitely be back and will be spreading the word. Elda
Dear Kath,
Just to let you know that your parcel arrived today & that I'm very happy with everything. Many thanks again for all your help.
All the best,
Leonie
I have just received my order that I ordered less than a week ago, I am very impressed with the speed of the delivery and the quality of the jewellery. I do have two questions, do you ingrave if requested, and do you stock signet rings. Thank you and you will be receiving another order from me soon.
Hi Kath,
I collected my bangle from the post office today, it arrived safe and sound.
I love the bangle it’s exactly what I wanted, thank you very much for all of your kind assistance with my purchase.
Your prompt service and regular contact regarding my order was very much appreciated.
Thank you and kind regards,
Michelle
Hi Kath,
I received the blue bird sleeper earrings yesterday as promised and had to thank you so much again. I’m at work today, so I haven’t left feedback yet. I’m wearing the earrings today and everyone has said they look lovely and I love them too. It’s great that the blue birds can be removed (more for safety when sleeping I suppose) and I wondered if different add-ons can he purchased on their own (without the sleepers I mean). I was thinking about the ladybirds for instance.
Congratulations on your new website shop. I’ll certainly be visiting it often.
Once again, thank you for my purchase and the very efficient service.
i recently brought a rose gold expandable baby bangle for my daughter, i absolutely love it , it was exactly what i was looking for. My experience in using the jewel shop has been great, great and friendly communication it was delivered extremely quickly, once again i would just like to say thank you.
Hi Kath, I am absolutely blown away by the service you provide.I had my purchase arrive at my door within 21 hours.You were a pleasure to buy from.My mother will just love these earrings for Christmas.I can see why you have 100feedback, which you greatly deserve.I will be recommending you to all my friends.Take care and have a Happy Christmas and a wonderful New Year.
Thanks Kath for your terrific service and quick communication, it has been a pleasure dealing with you! Maryanne
I bought 2 GLORIOUS items from this seller - they arrived, GIFT BOXED and GIFT WRAPPED WITHIN 24 HOURS of my purchase!!!! Their product/s and service are second to none - I definitely recommend 'The Jewel Shop' as THE place to purchase quality jewelry at better than reasonable prices!!
hi kath, just letting you know that the earrings arrived and i am your HAPPIEST customer (sort of like your biggest fan, if you were a rock star) hahaha. all sets of earrings are beautiful and the chain ones are to die for...perfect!!! Thanks so much and no doubt i'll be back again in the near future. keep up the good work (and the rose gold supply!) and good luck with the christmas rush! annette
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